YOUR PRIVACY

Our Privacy Policy

Your privacy is important and it's something we won’t abuse. The following privacy policy applies to all Where Pigs Fly Farm Sanctuary's users, and conforms to internet privacy standards. If you have questions or concerns regarding this statement, you should contact us at hello@wherepigsfly.org or by mail at:

Where Pigs Fly Farm Sanctuary

194 Murrays Run Road, Laguna, NSW 2325

Collection of Information

In order to use the website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.
Any information collected by Where Pigs Fly Farm Sanctuary is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website. We do not collect and store confidential financial information such as credit card numbers.

Use of Collected Information

Any details collected from Where Pigs Fly supporters and customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our development.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by logging into your account and updating it or by emailing us at hello@wherepigsfly.org

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email and postal address). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Where Pigs Fly Farm Sanctuary uses personally identifiable information for essential communications, such as emails, account information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at hello@wherepigsfly.org. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Where Pigs Fly Farm Sanctuary may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Where Pigs Fly does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Links

Links on the Where Pigs Fly website to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of wherepigsfly.org

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to the content of this policy we will attempt to notify you of these via email using the details you have provided.

Credit Card Security

We use PayPal and the Stripe Payment Gateway for online payment transactions. Stripe processes online credit card transactions for thousands of merchants worldwide, providing a safe and secure means of collecting payments via the internet. All online credit card transactions performed on this site are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by us or any outside party.
  • All transactions are performed under a 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within a bank-grade data centre, further protecting your credit card data.
  • Stripe is an authorised third party processor for all the major banks in Australia and worldwide